Privacy Policy

Effective Date:
1st of January 2025

Welcome to Albania by Bike. We are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

If you have any questions or concerns regarding this policy or your data, please contact us at:
📧 info@albaniabybike.com

1. Information We Collect

We collect personal data you voluntarily provide when:

• Booking a tour or completing a form on our website
• Requesting information about our services
• Communicating with us via email or social media
• Participating in activities or events related to our services

Types of Information We Collect:

Personal Identification Information:

• Name, email address, phone number, country of residence

Booking Information:

• Tour details, selected dates, services requested, and payment information

Technical Information:

• IP address, browser type, and behavior on our website (cookies and analytics)

Client Information:

• Height, age, gender, medical conditions, allergies, dietary preferences — to ensure your safety and tailor the experience to your needs

Additional Information:

• Any other details you voluntarily share with us

2. How We Use Your Information

We use your data for the following purposes:

• To operate and deliver our services to you
• To process bookings and manage payments
• To personalize your experience and improve our website
• To communicate with you regarding your inquiries or reservations
• To send updates, newsletters, or promotional content (only if you opt-in)
• To comply with legal obligations and resolve disputes

3. Sharing Your Information

We never sell or trade your personal data. However, we may share it with trusted third parties under limited circumstances:

Service Providers:

• Third-party providers who assist in operating our services (e.g., payment processors, booking software, accommodation partners)

Legal Obligations:

• If required by law or valid requests from public authorities

All third parties we work with are required to respect the confidentiality and security of your data.

4. Data Security

We take appropriate security measures to protect your data against unauthorized access, loss, or misuse. However, no online system is completely secure, so we cannot guarantee absolute safety of your information.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Object to or restrict certain types of data processing

To exercise any of these rights, please contact us at:
📧 info@albaniabybike.com

6. Changes to This Policy

This Privacy Policy may be updated from time to time. We will post the revised version on this page with the updated effective date. We encourage you to review this page regularly.

Have Questions?

Need clarification? Want to know which dates are available or how we manage your data?
📧 Reach out to us at info@albaniabybike.com — we’re happy to help!